The TAMTECK Group is a collaboration of highly experienced professionals specializing in IT and Print Management services
Managed Services by TAMTECK Group

Managed Services

Cloud Based Solutions:

The TAMTECK Group is highly experienced in migrating systems and applications to the cloud with cloud based hosting solutions from Microsoft, Google, Amazon and others. We can migrate the simplest to the most complex ensuring secure operation of your company’s data and applications thus maintaining your business goals while reducing costs in overhead, hardware and maintenance. We are proactive in planning prior to any migration and customize a solution to your needs

IT Management:

The TAMTECK Group will customize a program to suit the budget and needs of your company while providing you the expert IT Support you expect. With proactive planning the TAMTECK Group will ensure that your IT needs will be met now and in the future.

  1. All Inclusive Managed Services saves time and money and provides your company with blanket coverage for all your IT Needs.
  2. We accomplish this with a local team of IT professionals for remote and on-site support, competitive hardware and software pricing, cloud based hosting solutions and a highly experienced management team dedicated to your success
  3. Comprehensive 24/7 monitoring of your systems
  4. We will only perform work that is needed and never sell you more than you need. That is our pledge to you.

Print management:

Printers are referred to in the industry as “Toner Receptacles” because manufacturers make their money on the consumable products such as Toner, Ink and parts. At The TAMTECK Group we put in a customized plan to optimize your printing needs and lower the cost for your company.

  1. Recognizing that not all companies are the same there are many different programs available to suit any need from a Time and Material program to an all inclusive Cost Per Page program.
    i. Basic – As needed time and materials. Website based ordering for services and supplies
    ii. Monitored – Network monitoring of printers with automatic fulfillment of consumables with scheduled approved service requests. Service and parts priced as needed. Discounted supplies, parts and service.
    iii. All Inclusive cost per page – One Price per month covers all consumables, service and parts. Complete management of printers gives cost and management surety.
  2. Printer procurement – We will analyze your environment and printing needs and recommend the best printer that will best suit your needs for the long term
  3. Toner/Ink Supplies – We recommend a premium line of compatible toner that will save up to 40% in consumable cost. We also can provide a high cost OEM option at a lower cost than the box stores upon request.
  4. Printer Service – our technicians are highly experienced and local. Most service requests can be scheduled same day with 2-day SLA with emergency service available.

Asset Management:

Desktops, laptops, Servers and peripheral equipment is monitored and updated with patching and anti virus protection with our remote monitoring software. This customized program optimizes your performance allowing your company to focus on what is most important: servicing your customers. Our proactive approach will minimize the risk of data breaches and cyber attacks while aiding your company in maintaining and exceeding regulatory standards. We offer many different programs to fit your company needs and budget:

  1. Basic – Asset monitoring with Patching, Alert Notification and OS performance reporting, Asset Reports and Anti-virus only. Helpdesk with remote support and on-site work priced separately on an a-la-cart hourly basis.
  2. Standard – Asset monitoring with Patching, Alert Notification and OS performance reporting, Asset Reports and Anti-virus combined with remote remediation/support . on-site work priced seperatly on an a-la-cart hourly basis.
  3. Platinum – All services of Basic and Standard combined with a blanket on-site services as well as consulting, project management and all-inclusive coverage of all IT needs.

A-La-Cart Services:

  • CIO on the GO: Virtual CIO Services providing expert knowledge whenever you require it for any size project.
  • Cloud based solutions: We are experts at assisting your company to migrate many of your IT systems to the cloud and offsite. This provides a more flexible way to access data and your applications from any computer
  • Implementation and Migration: proactive planning for future technology and actively managing change in environment is crucial in maintaining consistent operation of your company. We work with your company closely to ensure minimal disruption to maximize productivity.
  • Security. IT, Network and Vendor Assessments: The TAMTECK group can independently review and assess your environment and security threats and make recommended changes to increase productivity and reduce threats. We can also review your existing contracts with outside vendors and attempt to reduce costs for overhead.
  • Backup and Disaster Recovery Services: The TAMTECK Group can provide backup systems and proactive planning to reduce the chance of data loss while ensuring the continued operation of your company in the event of a disaster and/or violent weather event.
  • Hosted VoIP: Voice over Internet Protocol phone services. We offer a complete customized communications solution with as many of the options as you require without standardized bundles. This saves money over traditional phone systems with secure global access
  • Hardware and Software Procurement: The TAMTECK group is expert in providing your company with the exact hardware or software application to meet your needs now and in the future. We work with multiple vendors, manufacturers and discount programs to ensure you get what you need for the absolute lowest cost.